Thank you for shopping with Cashmere Stag. We are committed to providing a secure, transparent, and hassle-free payment experience. This Payment Policy outlines the payment methods we accept and the terms related to payments made through our website.

1. Accepted Payment Methods

We offer multiple secure payment options for your convenience, including:

  • Credit Cards
  • Debit Cards
  • UPI (Unified Payments Interface)
  • Net Banking
  • Popular Digital Wallets (where available)
  • Cash on Delivery (COD) (available in selected serviceable locations)

The payment options available for your order will be displayed during checkout.

2. Secure Payments

Your payment security is our priority.

All online payments are processed through trusted and secure third-party payment gateway providers that use industry-standard encryption and security protocols.

Cashmere Stag does not store your debit card, credit card, CVV, UPI PIN, or internet banking credentials.

3. Order Confirmation

  • Orders paid online are confirmed once the payment has been successfully authorized.
  • For Cash on Delivery (COD) orders, confirmation may be subject to order verification by our customer support team.

You will receive an order confirmation via email, SMS, or WhatsApp (where applicable) after your order has been successfully placed.

4. Payment Failure

If your payment fails but the amount has been debited from your account:

  • Please wait for your bank or payment provider to complete the transaction.
  • In most cases, unsuccessful transactions are automatically reversed within 5–7 business days, depending on your bank or payment provider.
  • If the payment is successful but you do not receive an order confirmation, please contact our customer support team for assistance.

5. Cash on Delivery (COD)

Cash on Delivery is available for eligible PIN codes and may not be available for all locations or high-value orders.

Cashmere Stag reserves the right to:

  • Disable COD for certain products or locations.
  • Require prepaid payment for selected orders.
  • Cancel COD orders that cannot be verified.

Please ensure that the exact payable amount is ready at the time of delivery, where possible.

6. Pricing

  • All prices on our website are listed in Indian Rupees (INR).
  • Prices are inclusive or exclusive of applicable taxes, as displayed at checkout.
  • Shipping charges, if applicable, will be shown before payment.
  • Cashmere Stag reserves the right to update product prices without prior notice.

7. Refunds

If a refund is approved in accordance with our Refund & Return Policy:

  • Online payments will be refunded to the original payment method.
  • COD refunds will be processed via bank transfer or another mutually agreed method after verification.

Refunds are generally processed within 5–10 business days, although the actual credit timeline depends on your bank or payment provider.

8. Fraud Prevention

To protect our customers and business, Cashmere Stag reserves the right to:

  • Verify payment details before processing an order.
  • Request additional verification for suspicious transactions.
  • Cancel or refuse orders suspected of fraud, unauthorized activity, or misuse.

9. Contact Us

If you have any questions regarding payments or require assistance with your order, please contact us:

Cashmere Stag

Email: support@cashmerestag.com

Phone: 7006039252, 9541606878

Our customer support team will be happy to assist you with any payment-related queries.